FAQ
I DID NOT RECEIVE MY ORDER, WHAT DO I DO NOW?
Please ensure the following criteria are met before placing an order to secure a successful delivery.
- Your Social Media account is set to public.
- You have typed in the correct username or Post URL.
- You have not changed your username before the order’s completion.
- The account or post, still exists and has not been deleted.
- The Post follows Instagram’s (or Telegram or any other social Media) guidelines and has not been restricted or removed.
- Allow 24 hours for completion of order delivery.
If you have experienced an issue with the delivery of your order, please contact our support team
WHY ARE MY FOLLOWERS OR LIKES DROPPING?
Sometimes Instagram deletes accounts that users mark as spam. This will reduce the number of followers on Instagram and Other Social Media as a whole. Sometimes it affects our customers, sometimes it does not. If you experience a drop in the first few days of your purchase, we will refill your followers according to the free refill policy on some services.
HOW DO I STOP FOLLOWER REPLENISHMENT?
All followers and members added to your social network account are real accounts and cannot be transferred or removed by us.
Either way, as the owner, you can manually remove the followers or members.
Can I cancel my order?
Unfortunately, after you place your order on the site, it is not possible to cancel it, because the orders are done automatically and we can not refund the cost to you.
What should I do if I want more followers?
If you need more followers or likes or views, you can contact us and share your need directly with us.
WHAT IS YOUR REFUND POLICY?
If the order was made contrary to what we told you, or for any reason we can not process your order, simply notify us and we will refund you.
Of course, if the problem is on your side, we can not help you. Items such as account being private and deleting posts, etc.
Refunds will generally take 3-5 business days to process, depending on your bank’s delay times.
WHAT ARE ACCEPTABLE METHODS OF PAYMENT?
Zobika products can be easily purchased with any major credit card! Cards accepted at this time are Pay Pal, Payeer, MasterCard, Visa, Visa Electron, American Express and Discover.
You can also pay with WebMoney and Cryptocurrencies. This method will reward you up to 20%.
HOW DO I PAY IF I DO NOT HAVE A CREDIT CARD?
If you do not have credit cards, you can pay with Bitcoin and other cryptocurrencies.
How can I get my money back if my order is canceled?
If according to refund policy of the site, we were required to refund you, just give us your card number by contacting us to get your money back.
Why Zobika ?
There are many reasons to choose Zobika when you are in need of social media services. In fact, we have so many services that go beyond social media. Zobika has a collection of professionals in its team. We will meet your needs simply, with the cheapest cost and in the fastest time.
If you need help to place your order, read the FAQ. If you still need advice, we would be happy for you to contact us.
